The Winchendon Housing Authority's Resident Services Program is for all family and elderly residents and is free of charge. The Resident Service Coordinator's role is to accurately assess and identify residents needs in order to connect them effectively to resources and help them set personal goals. The Resident Service Coordinator's goal is to help residents, of the WHA Community thrive. The Resident Service Coordinator uses an approach of working with resident's one-on-one to help each resident meet their individual needs and goals as independently as possible. You and the Resident Service Coordinator will become a team in gaining access to services and programs offered in the community. All decisions regarding the programs and services offered are the choice of the resident.
The goal of the RSC program at the WHA is in helping our residents have successful tenancies.
Resident Services Helps with:
- Assistance with obtaining Home Health Care Services.
- Reading and understanding medical bills, Medicare/ Medicaid entitlements, and prescription benefits.
- Guidance with enrolling in benefit programs such as transportation, EBT-food stamps, and other community programs.
- Regularly planned presentations and programs on a wide variety of topics.
- Planned opportunities for resident socialization.
Daira Marcano-Ferrer, Certified Resident Services
Email Daira Marcano-Ferrer
Phone: 978-297-2280, ext. 304
Monthly Calendar RSC Monthly Newsletter Resident Services Brochure