Community Connector Policies
We are committed to providing a safe, respectful, and transparent transportation experience for all riders, drivers, and community partners.
Please take a moment to review the following policies that guide the use of the Community Connector service:
📄 Terms of Use
The Terms of Use outline your responsibilities as a rider, expectations for conduct, booking and cancellation policies, and guidelines for using the Community Connector service.
🔗 Read the Terms of Use
🔐 Privacy Policy
We take your privacy seriously. The Privacy Policy explains how we collect, use, and protect your personal information when you use the Community Connector app or contact our team.
🔗 Read the Privacy Policy
☃️ Inclement Weather Policy
The Inclement Weather Policy outlines how service may be delayed, canceled, or adjusted during severe weather conditions. It includes rider notification procedures and safety guidelines.
🔗 Read the Inclement Weather Policy
👥 Youth Guidelines
The Youth Guidelines for Using the Community Connector provide important safety rules, behavioral expectations, and consent requirements for riders under 18 years old.
🔗 Read the Youth Guidelines
Questions?
If you have any questions or need assistance understanding these policies, please contact us: