Improvements Have Been Made to the Town Office Telephone System

Changes have been made to the Town Office phone system to make it easier to be connected to the person or department you need to speak with.  The next time you call the Town Office Building you will be greeted by an auto attendant that will give you a choice to either connect directly to a Town Office employee or to the department you would like to speak with. 

To be connected to an employee directly you will be asked to enter the last name of the employee.  Additionally, a list of departments will also be offered to callers.  Simply press the one digit number for the corresponding department and callers will be connected directly to that department.

If anyone has any suggestions to improve the the new automated feature please contact Town Manager Keith Hickey at (978) 297-0085 or khickey@townofwinchendon.com.